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  • Road Closure: Bailey Rd is closed at Kahn Dr. Please use the Fayetteville Rd entrance to reach our Lumberton office, which remains open as usual. One-way parking lot access, drive carefully!

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Safeguarding Against Solar Scams

Monday | June 3, 2024
All News

Investing in solar energy can be a rewarding endeavor, both for the environment and your finances. Unfortunately, there are some scammers and illegitimate companies in the solar industry that mislead customers. Do your research before committing to an installer. We strongly recommend verifying your solar company is legitimate before signing any contracts.

Take time to make the right decision: Legitimate solar companies will give you time to decide what’s best for you. Never rush into a contract. Solar scammers will try to pressure you into signing an expensive solar contract before you fully understand the details of the agreement. Walk away if your solar representative insists you make an immediate decision.

Unrealistic promises: Legitimate solar companies will tell you if solar panels are right for you. A dishonest solar salesperson may exaggerate how much money you can save or insist that solar is automatically suitable for you without thoroughly surveying your roof and considering your current electricity bills.

Consult with LREMC: Make sure you and the solar company know the interconnection requirements of LREMC.

Shop Around: Asking for a second opinion can never hurt. Get quotes from different solar installers and speak with several solar representatives. One salesperson may tell you something entirely different about your cost and system than another.

Verify the solar company is legitimate: To ensure your solar installer is legitimate, read online reviews, visit the company’s profile on the Better Business Bureau (BBB) website, and verify the company’s licenses and credentials. Reliable resources include the Solar Energy Industries Association’s (SEIA) national solar database and the Interstate Renewable Energy Council’s (IREC) solar licensing database.

Reporting Scams and Seeking Legal Assistance: Consumer protection resources are available if you see a solar scam or become a victim. If you see false or deceptive advertisements or claims from a solar scammer on social media, flag the post for removal.

For additional information about how to report fraudulent activity, visit www.lumbeeriver.com/renewable-energymember-generation

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Call.png  (800) 683-5571

Fax.png  (910) 843-4131

Fax.png  Headquarters Located at:
       6090 NC HWY 711
       Pembroke, NC 28372

 

About Us

Lumbee River Electric Membership Corporation is a not-for-profit electric utility owned by the more than 58,000 members we serve in Cumberland, Hoke, Robeson, Moore, and Scotland counties. We currently serve more than 66,475 accounts and have over 78,000 power poles spanning more than 5,300 miles across those five eastern North Carolina counties.

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©2025 Lumbee River Electric Membership Corporation. All Rights Reserved.

  • Board Meetings
  • About Us
    • Leadership
    • News & Updates
    • Annual Meeting
    • Annual Report
    • Articles of Incorporation
    • Form 990
    • The Cooperative Difference
    • Touchstone Energy
  • Member Services
    • My Account
      • Payment Options
      • Understanding Your Bill
      • Payment Assistance
    • Become A Member
    • Member Handbook
    • Member Safety Guide
    • Cooperative Bylaws
    • Service Rules & Regulations
    • Electric Rate Schedules
    • Capital Credits
    • Vegetation Management
    • Sponsorship & Donation Request
  • Educational Programs
    • Scholarships
    • Bright Ideas Educational Grant
    • Electric Cooperative Youth Tour
    • Touchstone Energy Sports Camp
    • Career Days
    • Safety Demos
  • Energy Programs
    • Residential Rebates & Offers
      • Rebate Programs
      • Smart Thermostat Program
    • Customer-Owned Generation
    • Renewable Energy
      • NC Green Power
      • Renewable Energy/Member Generation
    • ElecTel Energy Loans
      • Energy Efficient Loans
      • Electric Vehicle Loans
    • Electric Vehicle (EV)
    • HomeServe
    • Energy Saving Tips & Tools
  • Contact Us
  • RIVR Tech