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About Us

Lumbee River Electric Membership Corporation is a not-for-profit electric utility owned by the more than 54,000 members that we serve in Cumberland, Hoke, Robeson, and Scotland counties. We currently serve more than 61,000 accounts. We have over 81,000 power poles, spanning more than 5,900 miles across those four eastern North Carolina counties.

Mission Statement: Lumbee River Electric Membership Corporation is a member-owned business. It is committed to providing electricity and other value-added services that improve the quality of life in the communities we serve. Our dedicated employee team delivers high-quality, competitively priced products and services. We are committed to continuous improvement and making Lumbee River EMC our customers' first choice.

Motto and Philosophy: Safety & Members First!

Lumbee River Facts In Numbers

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61897
Number of Accounts
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5934

Miles of Line

pole

81436

Number of Power Poles

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North Carolina's Electric Cooperatives

North Carolina's 26 electric distribution cooperatives receive electricity through NCEMC, a power generation, and transmission cooperative.

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National Rural Electric Cooperative Association (NRECA)

This service organization is dedicated to representing the national interests of cooperative electric utilities and the members they serve across the United States.

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North Carolina's Association of Electric Cooperatives, INC

An association of North Carolina's Electric Cooperatives is a service association formed to provide services more efficiently and economically for co-op member systems like Lumbee River.

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Touchstone Energy

An alliance of consumer-owned electric cooperatives dedicated to providing members with reliable, high-quality service at competitive prices.

“Non-discrimination Disclosure Statement”

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its agencies, offices and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, age, or disability. Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your completed complaint form or letter to USDA by:

(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W.
Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov

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Contact Info

Call.png  (800) 683-5571

Fax.png  (910) 843-4131

Fax.png  Headquarters Located at:
       6090 NC HWY 711
       Pembroke, NC 28372

 

About Us

Lumbee River Electric Membership Corporation is a not for profit electric utility owned by the more than 54,000 members that we serve in Cumberland, Hoke, Robeson, and Scotland counties. We currently serve more than 61,000 accounts, and we have over 81,000 power poles, spanning more than 5,900 miles across those 4 eastern North Carolina counties.

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©2023 Lumbee River Electric Membership Corporation. All Rights Reserved.

  • Home
  • Board Meetings
  • About Us
    • Leadership
    • News & Events
    • Annual Meeting
    • Annual Report
    • Articles of Incorporation
    • Form 990
    • The Cooperative Difference
    • Touchstone Energy
  • Member Services
    • My Account
      • Payment Options
      • Understanding Your Bill
      • Payment Assistance
    • Become A Member
    • Member Handbook
    • Cooperative Bylaws
    • Service Rules & Regulations
    • Electric Rate Schedules
    • Capital Credits
    • Vegetation Management
  • Educational Programs
    • Scholarships
    • Bright Ideas Educational Grant
    • Electric Cooperative Youth Tour
    • Touchstone Energy Sports Camp
    • Career Days
    • Safety Demos
  • Energy Programs
    • Residential Rebates & Offers
      • Rebate Programs
      • Smart Thermostat Program
    • Customer-Owned Generation
    • Renewable Energy
      • NC Green Power
      • Renewable Energy/Member Generation
    • ElecTel Energy Loans
      • Energy Efficient Loans
      • Electric Vehicle Loans
    • Electric Vehicle (EV)
    • HomeServe
  • Contact Us
  • Roanoke Connect