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About Us

Lumbee River Electric Membership Corporation is a not-for-profit electric utility owned by the more than 58,000 members we serve in Cumberland, Hoke, Robeson, Moore, and Scotland counties. We currently serve more than 66,475 accounts and have over 78,000 power poles spanning more than 5,300 miles across those five eastern North Carolina counties.

Mission Statement: “To Be the Light That Empowers Our Communities.” 

This statement reflects our core responsibility, delivering reliable electrical service to our community. Viewed figuratively, it captures our broader purpose, to inspire, uplift and bring hope to those we serve. Its dual meaning allows it to resonate throughout every aspect of our work, serving as a powerful reminder of our dedication to both dependable service and meaningful community impact.

Our five core values are: Family, Safety, Innovation, Integrity and Excellence

These values guide everything we do, from how we treat one another to how we serve our members. We foster a family-like culture built on trust and respect, prioritize safety in every task, embrace innovation to drive progress, uphold integrity through honesty and accountability, and strive for excellence in every service we provide. Together, these values reflect who we are and what we stand for.

Motto and Philosophy: Safety & Members First!

Lumbee River Facts In Numbers

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61897
Number of Accounts
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5934

Miles of Line

pole

81436

Number of Power Poles

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North Carolina's Electric Cooperatives

North Carolina's 26 electric distribution cooperatives receive electricity through NCEMC, a power generation, and transmission cooperative.

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National Rural Electric Cooperative Association (NRECA)

This service organization is dedicated to representing the national interests of cooperative electric utilities and the members they serve across the United States.

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North Carolina's Association of Electric Cooperatives, INC

An association of North Carolina's Electric Cooperatives is a service association formed to provide services more efficiently and economically for co-op member systems like Lumbee River.

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Touchstone Energy

An alliance of consumer-owned electric cooperatives dedicated to providing members with reliable, high-quality service at competitive prices.

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Contact Info

Call.png  (800) 683-5571

Fax.png  (910) 843-4131

Fax.png  Headquarters Located at:
       6090 NC HWY 711
       Pembroke, NC 28372

 

About Us

Lumbee River Electric Membership Corporation is a not-for-profit electric utility owned by the more than 58,000 members we serve in Cumberland, Hoke, Robeson, Moore, and Scotland counties. We currently serve more than 66,475 accounts and have over 78,000 power poles spanning more than 5,300 miles across those five eastern North Carolina counties.

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©2025 Lumbee River Electric Membership Corporation. All Rights Reserved.

  • Board Meetings
  • About Us
    • Leadership
    • News & Updates
    • Annual Meeting
    • Annual Report
    • Articles of Incorporation
    • Form 990
    • The Cooperative Difference
    • Touchstone Energy
  • Member Services
    • My Account
      • Payment Options
      • Understanding Your Bill
      • Payment Assistance
    • Become A Member
    • Member Handbook
    • Member Safety Guide
    • Cooperative Bylaws
    • Service Rules & Regulations
    • Electric Rate Schedules
    • Capital Credits
    • Vegetation Management
    • Sponsorship & Donation Request
  • Educational Programs
    • Scholarships
    • Bright Ideas Educational Grant
    • Electric Cooperative Youth Tour
    • Touchstone Energy Sports Camp
    • Career Days
    • Safety Demos
  • Energy Programs
    • Residential Rebates & Offers
      • Rebate Programs
      • Smart Thermostat Program
    • Customer-Owned Generation
    • Renewable Energy
      • NC Green Power
      • Renewable Energy/Member Generation
    • ElecTel Energy Loans
      • Energy Efficient Loans
      • Electric Vehicle Loans
    • Electric Vehicle (EV)
    • HomeServe
    • Energy Saving Tips & Tools
  • Contact Us
  • RIVR Tech