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Message for You...

Last month, I talked about the expected growth by 2020 in rural areas and how important it is that our voice is heard to ensure rural communities have the same opportunities as urban areas.  While we recognize the value of technology and the need to change with the times, Lumbee River EMC still values the core cooperative principles that our great cooperative was built upon.  While we implement technologies to help our membership manage their energy usage and provide convenience, we remain committed to the communities we serve.  That commitment means maintaining personal relationships with those individuals we serve.  Personally, I use automated self-serve systems, but there are times when I want to speak with a person and not a machine.  While it may be more efficient to use technology, maintaining personal connections to those we serve is equally important.  When we listen to each other, we all benefit.

I would like to share a couple of recent examples where face-to-face connections brought about mutual benefits.  A few weeks ago, we facilitated a meeting for all local churches that are served by Lumbee River EMC.  Guest speakers and Lumbee River EMC employees shared information with attendees on what to look for in their churches that affect their energy consumption.  We were able to discuss concepts about dirty air filter performance, air leaks and improper equipment installation. Church representatives were able to ask questions and receive information about free services available to them to manage church funds wisely.

Another recent meeting was between Lumbee River EMC and the home-owners association of one of our larger subdivisions in Scotland County.  Again, two way communications resulted in the resolution of lighting concerns by the residents and a solution to reduce their associated cost.  What I have always loved about a cooperative is the beauty and value of working together for the common good.

Lumbee River EMC’s commitment to work for the common good of our membership has not changed.  Our dedicated employees are willing to go into the communities we serve and share their knowledge about how Lumbee River EMC can help in the daily lives of others.  Whether it is by conducting safety presentations, sharing cooperative programs, attending community gatherings or meeting to resolve member issues, we are here for you.  If you would like for Lumbee River EMC to speak with you or a group you are a part of, do not hesitate to contact our office.  I assure you someone will be able to meet your needs.  After all, we all win when we work together to enhance the quality of life for each other and our communities.

Message from Your CEO - August 2018 SHunt_sign.png Carmen E. Dietrich, President & CEO