Skip to main navigation.

Introducing SmartHub

Take Control of Your Electric Account with SmartHub

You may have heard about SmartHub, Lumbee River EMC’s new innovative tool for account management, but what can it do for you? SmartHub can help you take control of your electricity and your Lumbee River EMC account like never before.

SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your electricity use, contact customer service and much more.

As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks…or taps, if you’re using the app! You’ll be able to see your current bill, along with bills from the previous month or even the previous summer, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual electricity use. You can see how your use is trending over time, which will allow you to take steps to reduce your consumption and lower your bill.

Making payments through SmartHub is fast and easy. The first time you make a payment either through the Web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

You’ll also be able to manage your account notifications with SmartHub. By logging in to SmartHub on the Web, you’ll be able to select how you want to be notified about your bill, including email and text messaging.

Want to get the latest news and information from Lumbee River EMC? Stay connected with us through SmartHub. With the SmartHub news feed, you’ll get the latest communications and alerts from Lumbee River EMC, all without leaving the app or the web page.

You can access SmartHub by visiting www.lumbeeriver.com or by downloading the app on your mobile device through the Apple App Store (iPhone or iPad) or Google Play Marketplace (Android phone or tablet). 

What is SmartHub?

Account Management at your Fingertips

SmartHub lets you manage all aspects of your utility account online or with your mobile device. Creating a SmartHub account takes less than three minutes. Enter your profile information, choose Lumbee River EMC as your provider and you're ready to begin.

Be in the Know

SmartHub lets you see detailed usage from all your accounts. Use this information to stay within budget, monitor uages, manage energy efficiency and more! 

Safe & Secure

SmartHub provides a safe and secure environment for bill payments and transactions between Lumbee River EMC and your financial institution. 

How do I get it?

iOS Users Android Users
Scan this QR code to access SmartHub in the Apple iTunes App Store. Scan this QR code to access SmartHub in the Android Market.

Need Help using SmartHub?

You can find help within the application in the following locations:

For more information watch the following SmartClips or view the How-To pdf files:

How-To-Via Web

Smarthub Overview : Click here to download pdf file

Pay Your Bill: Click here to download pdf file

Manage Payment Methods

Report an Issue

Use Smarthub Feed

 

How-To-Via iOS

Install Smarthub: Click here to download pdf file

Pay Your Bill

Manage Auto Pay

Report an Issue: Click here to download pdf file

Review Usage Data: Click here to download pdf file

Use the News Feature: Click here to download pdf file

Change Your Password: Click here to download pdf file Contact Us: Click here to download pdf file
View Billing & Payment History: Click here to download pdf file  

How-To-Via Android

Install Smarthub: Click here to download pdf file

Pay Your Bill

Manage Auto Pay

Report an Issue: Click here to download pdf file

Review Usage Data: Click here to download pdf file

Use the News Feature

Change Your Password: Click here to download pdf file Contact Us: Click here to download pdf file
View Billing & Payment History: Click here to download pdf file  
Powered by Touchstone Energy Cooperatives Logo